REFUND POLICY
A LEGAL DISCLAIMER
KINTII KIT IS A BRAND DEDICATED TO CREATING HANDCRAFTED GARMENTS ROOTED IN INDIGENOUS TRADITION, MADE WITH RESPECT FOR CULTURAL HERITAGE AND SUSTAINABLE MATERIALS. WE STRIVE TO OFFER AN EXCEPTIONAL SHOPPING EXPERIENCE FOR OUR CUSTOMERS IN SPAIN, ECUADOR, AND WORLDWIDE. BELOW IS OUR DETAILED SHIPPING AND RETURNS POLICY.
REFUNDS AND CREDITS
REFUNDS WILL BE PROCESSED WITHIN 10 BUSINESS DAYS AFTER WE RECEIVE AND ASSESS THE RETURNED ITEM.
THE REFUND WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD USED FOR THE PURCHASE.
FOR DEFECTIVE ITEMS, WE WILL OFFER A FULL REFUND OR AN EXCHANGE AT NO ADDITIONAL COST. "DEFECTIVE" REFERS TO ANY BREAKAGE, CHEMICAL STAINS, OR TEARING DUE TO MANUFACTURING. VARIATIONS IN SHADES AND COLOURS IN HANDCRAFTED FABRICS ARE NOT CONSIDERED DEFECTS, AS THEY ARE CREATED ORGANICALLY, BY HAND, USING ARTISANAL METHODS.
CUSTOMER
SERVICE
IF YOU HAVE ANY QUESTIONS OR NEED ASSISTANCE, PLEASE FEEL FREE TO CONTACT US AT STORE@KINTII.COM. WE ARE HERE TO HELP AND TO ENSURE THAT YOUR EXPERIENCE WITH KINTII KIT IS EXCELLENT.
--
THANK YOU FOR SUPPORTING OUR HANDCRAFTED GARMENTS AND THE WORK OF OUR INDIGENOUS ARTISANS. EACH PURCHASE CONTRIBUTES TO THE DEVELOPMENT OF THEIR COMMUNITIES AND THE PRESERVATION OF ANCESTRAL TRADITIONS.